SMS Terms & Consent

Effective date: October 20, 2026

This page describes the Novaro AI Client & Lead Updates text messaging program, how people consent to receive messages, and how to stop them at any time.

Program Summary

How People Consent

We collect express consent before sending any text message. There are three ways to consent.

1. Online form

On our text signup form, people may tick two consent boxes. Neither is selected by default and neither is required to submit the form. They read exactly as follows:

I consent to receive transactional messages from Novaro AI at the phone number provided, such as call confirmations, reminders, replies to my inquiry, and account and service updates. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out.

I consent to receive marketing and promotional messages from Novaro AI at the phone number provided. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out.

Both boxes are optional. Consent is not a condition of purchase. People who leave both boxes unticked can still use our services, and may tick one box without the other.

2. Verbal consent on a call

When a business owner gives us a mobile number on a call, we read the following disclosure word for word and record the answer with the date in our records:

"Before we wrap up, is it alright if we text you at this number? We'd send call confirmations, reminders, and updates about your account. Message frequency varies and message and data rates may apply. You can reply STOP any time to stop the texts, or HELP if you need help. Saying no is completely fine and won't affect anything. Is that a yes for texts?"

Only people recorded as Yes receive messages.

3. Texting us first

People who text our published business number consent to receive replies about their inquiry. Promotional messages are sent only where separate consent has been recorded under method 1 or 2 above.

Age Restriction

You must be at least 18 years old to consent to receive text messages from us.

Opting Out

Reply STOP to any message. You will receive one confirmation and then no further messages. You can rejoin any time by contacting us and consenting again.

Help

Reply HELP, email vitogcocchi@gmail.com, or call (413) 675-5127.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, and most US regional carriers.

Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. See the full Privacy Policy.